Larcomar, one of Lima’s most emblematic open-air shopping destinations, has been equipped with ViaDirect’s digital wayfinding solution since 2019. More than five years later, the installation remains fully operational and continues to support thousands of visitors every day. This long-term performance highlights the durability, reliability, and lasting value of ViaDirect technology.
Situated on the cliffs of Miraflores with panoramic views of the Pacific Ocean, Larcomar attracts both local shoppers and international tourists. Opened in 1998 and renovated in 2016, the mall is owned by Parque Arauco, a leading retail real estate group in Latin America.
Large-Scale Outdoor Installation
In 2019, seven giant outdoor interactive kiosks were deployed throughout the mall to guide visitors in this unique, multi-level open-air environment.
The totems were manufactured abroad under the supervision of our U.S. partner Gable and installed onsite by Videocorp, with support from the ViaDirect LATAM team. Each vertical totem includes two 65’’ outdoor-rated displays, designed for maximum visibility under varying daylight and weather conditions.
- 3 totems present the ViaDirect interactive wayfinding software on both sides.
- 4 totems combine ViaDirect wayfinding on one side with commercial advertising on the other, broadcast using Media4Display by our partner Telelogos.
ViaDirect continues to provide daily software monitoring and technical support, ensuring the installation remains stable and up to date.
A Robust and Modern Wayfinding Experience
Even years after deployment, the Larcomar wayfinding solution remains aligned with modern user expectations thanks to continuous software updates and responsive maintenance. The experience includes:
• 3D Interactive Map
A detailed 3D map of Larcomar’s three open-air levels helps visitors understand their surroundings instantly.
• PRM-Ready Interface
An optional interface for people with reduced mobility provides step-free itineraries adapted to the mall’s specific layout.
• Advanced Search Tools
A QWERTY on-screen keyboard enables precise searches of
- shops
- restaurants
- categories
- alphabetical listings
• Multilingual User Interface
Available in Spanish, Portuguese, and English to serve Larcomar’s international audience.
• Restaurant Search with Integrated Booking
Users can find food options by category or specialty, with an exclusive API integration that allows instant restaurant booking directly from the kiosk.
• Mall Services and Amenities
Quick access to itineraries for restrooms, ATMs, and essential mall services.
• Real-Time Promotions and Events
Dynamic content displays up-to-date offers and activities happening at Larcomar.
• Visitor Feedback Tool
A built-in satisfaction survey helps the mall gather insights and improve the visitor experience.
A Proven, Long-Term Wayfinding Partnership
The Larcomar installation remains a strong reference for ViaDirect in Peru. Its enduring performance highlights the ability of our outdoor wayfinding kiosks and our 3D mapping software to remain reliable, modern, and valuable years after deployment.
If your shopping center, airport, or public venue is looking to enhance navigation and improve visitor experience, our team is ready to help.
→ Contact our sales team today to discuss your project.
