ViaDirect is the leading
digital wayfinding solution
on interactive kiosk,
mobile & web

Interactive Wayfinder

ViaDirect Interactive Kiosks provide on-site digital wayfinding with 3D maps, guiding visitors with real-time navigation while delivering key information, collecting user data, and ensuring accessibility for people with reduced mobility.

Features

  • Expert Placement: Our specialists position kiosks for maximum engagement, increasing interaction.
  • Custom Branding: Personalize your kiosks with logos, illuminated signage, or unique designs.
  • Tailored Software: Wayfinding software customized to your location, with real-time updates.
    • Turnkey Delivery: We manage the entire process, from logistics to installation and activation.
    • Ongoing Support: 99.8% uptime with 24/7 monitoring and maintenance, ensuring smooth operation at all times.
    • Flexible Options: Choose to buy or opt for our lease-to-own contracts, tailored to your needs.
Contact salesConsult our FAQ

ViaDirect Mobile

Easy to access interactive map via QR code with no download required, allowing visitors to navigate your space directly from their smartphones while simplifying wayfinding and improving accessibility for people with reduced mobility (PRM).

Features

  • Easy Access via QR Code: Scan a QR code placed on banners, floor stickers, or digital communications to instantly access the mobile map no download required.
  • Essential Services & Store Directory: Find restrooms, ATMs, and stores through categorized listings.
  • Interactive Navigation: Visitors can easily locate themselves on the map and follow geolocated routes in real time.
  • AI Product Search: Find stores that sell the products they are looking for thanks to intelligent product search powered by AI.
  • Analytics & Insights: Anonymous interaction data helps you better understand visitor behavior and improve the experience.
  • Seamless Updates & Integrations: Map updates automatically synchronize across kiosks and mobile, keeping information consistent and up to date.
Contact salesConsult our FAQ

ViaDirect Web

ViaDirect Web (iFrame) seamlessly integrates an interactive map into your website, allowing visitors to explore and navigate your space easily before their visit.

Features

  • Simple Setup: Share your floor plans and we will create a custom interactive web map tailored to your space.
  • Seamless Integration: We provide you everything needed for a smooth implementation.
  • Interactive Venue Map: Visitors can search, zoom, rotate, and navigate between floors using responsive 2D or 3D maps available on both mobile and desktop.
  • Smart Search & Filtering: Users can quickly find stores, services, or points of interest by keyword or category.
  • Point to Point Routing: Visitors can create routes from entrances to their destination, including accessibility options for people with reduced mobility.
  • Custom Design: Map visuals, colors, labels, and fonts can be fully customized to match your brand identity.
Contact salesConsult our FAQ

Services

Since 2009, ViaDirect has been a global leader in wayfinding, delivering indoor navigation solutions that enhance visitor experience while helping you better understand and engage with your audience. We accompany our clients throughout the entire process, from design to deployment and operation.

Wayfinding

Wayfinding solutions simplify navigation in complex spaces with intuitive digital maps and real time directions. From interactive kiosks to mobile access, our customizable solutions help visitors easily reach their destinations in malls, airports, hospitals, and offices.

Maintenance

Our team provides proactive support to keep your wayfinding systems fully operational. With regular updates, monitoring, and fast-response assistance, we ensure your kiosks, software, and integrations run smoothly and stay up to date.

Statistics

Unlock valuable insights with our analytics tools to understand visitor behavior and movement patterns. Use real time data and detailed reports to optimize operations, improve layouts, and enhance the overall visitor experience.

Consulting

Our consulting services support you from planning to implementation, helping design tailored wayfinding solutions that improve navigation and enhance the visitor experience.

Case Studies

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Discover how shopping malls have enhanced visitor satisfaction and increased foot traffic with seamless digital navigation.
Kiosco de orientación digital ViaDirect en Encuentro Oceanía, centro comercial de Ciudad de México, con pantalla interactiva y mapa del recinto.
Encuentro Oceanía: Digital Wayfinding with ViaDirect

Encuentro Oceanía: Digital Wayfinding with ViaDirect

Encuentro Oceania mall by Pulso Inmobiliario group, improves its customer experience with 14 Viadirect interactive kiosks in Mexico city thank…
Situé sur la prestigieuse avenue Jean Médecin, le centre commercial Nicetoile constitue une destination shopping incontournable de la Côte d'Azur. Avec une surface de 21 800 m² répartie sur plusieurs niveaux, le site accueille chaque jour une clientèle mixte de résidents, actifs urbains et touristes internationaux. Partenaire de longue date du site, ViaDirect met son expertise en signalétique dynamique au service de ce complexe emblématique pour offrir un parcours visiteur fluide, rapide et intuitif qui s'adapte en continu aux évolutions du centre. Une collaboration pérenne et évolutive L'histoire entre Nicetoile et ViaDirect illustre la durabilité des solutions déployées et la capacité d'accompagnement technique de nos équipes face aux évolutions d'un site commercial majeur : 2016 (Équipement initial) : Déploiement de 3 bornes interactives au design exclusif « Gazelle », intégrées à l'architecture du centre pour structurer l'orientation des flux dans les galeries. 2022 (Modernisation logicielle & matérielle) : À la suite de la reprise de la gestion par le groupe Altarea, le partenariat a été reconduit et approfondi. Les bornes ont bénéficié d'une refonte complète vers la version logicielle ViaDirect V4, accompagnée du renouvellement des lecteurs multimédias (players) et de l'intégration d'un plan 3D multi-niveaux en temps réel. 2024 (Cycle de vie & maintenance sur mesure) : Pour préserver la performance et l'esthétique du mobilier sans remplacer l'intégralité du support, nos équipes techniques ont conçu un caisson d'adaptation sur mesure accueillant un écran haute luminosité dernière génération. Un maillage stratégique pensé pour le parcours client Les trois bornes interactives sont implantées aux nœuds de circulation stratégiques du centre : Niveau 0 (Parvis Nord) : Accueil direct des flux piétons arrivant par l'avenue Jean Médecin. Niveau 0 (Accès Masséna) : Orientation immédiate des visiteurs issus des transports en commun et de la place Masséna. Niveau -1 (Liaison parking) : Prise en charge des usagers dès la sortie des zones de stationnement et des bornes de recharge pour véhicules électriques. Chaque mobilier embarque une unité de contrôle connectée permettant une supervision proactive et une assistance technique à distance assurée par le pôle Service Desk de ViaDirect. Des fonctionnalités pensées pour l'usager et l'exploitant L'interface graphique, configurée sur mesure selon la charte d'Altarea, propose un ensemble complet de services digitaux : Guidage 3D multi-niveaux : Calcul d'itinéraires en temps réel prenant en compte les escalators et ascenseurs, adapté à tous les publics (y compris PMR). Moteur de recherche multicritère : Accès direct à l'offre commerciale par ordre alphabétique (A-Z), par univers produit ou par catégorie de restauration. Services & Mobilité : Renseignements pratiques sur les parkings, les transports publics niçois et les infrastructures avoisinantes. Vitrine promotionnelle : Espaces d'affichage dynamiques dédiés aux campagnes saisonnières (Soldes, Carnaval de Nice, fêtes de fin d'année), au programme de fidélité et à la carte cadeau du centre. Gestion dynamique des contenus et réactivité technique Un dispositif d'orientation n'est efficace que si son contenu reflète fidèlement la réalité du centre. ViaDirect assure une mise à jour continue de la base de données : intégration rapide des nouvelles enseignes, adaptation des horaires exceptionnels et habillage événementiel des interfaces. La transition transparente d'une foncière à une autre et les montées de version logicielles successives confirment l'engagement de ViaDirect : concevoir des solutions matérielles pérennes, des logiciels évolutifs et un support opérationnel réactif sur le long terme. Vous envisagez de moderniser la signalétique digitale de votre espace commercial ? Nos experts vous accompagnent de la conception à la maintenance opérationnelle. Contactez nos équipes ↗
Nicetoile: A Long-Standing Partnership in Digital Wayfinding

Nicetoile: A Long-Standing Partnership in Digital Wayfinding

A long-standing partner of Nicetoile, ViaDirect provides an evolving interactive wayfinding solution for visitors, combining V4 software, dynamic 3D mapping…
Interactive ViaDirect wayfinding kiosk at Place des Halles shopping centre in Strasbourg, France.
Place des Halles, Strasbourg: a third renewal of interactive wayfinding kiosks with ViaDirect

Place des Halles, Strasbourg: a third renewal of interactive wayfinding kiosks with ViaDirect

Place des Halles, a major shopping centre in Strasbourg, renews its partnership with ViaDirect for the third time in 2025.…
See how airports have streamlined passenger journeys and reduced stress through intuitive wayfinding systems.
Pasajeros con discapacidad utilizando un aeropuerto, destacando la importancia de una navegación accesible y autónoma en las terminales.
Accessibility Beyond Physical Infrastructure: How Digital Wayfinding Is Transforming the Airport Experience

Accessibility Beyond Physical Infrastructure: How Digital Wayfinding Is Transforming the Airport Experience

Airport accessibility goes beyond elevators and adapted facilities. Discover how digital wayfinding, accessible routing, and personalized guidance can help passengers…
Venice, Treviso and Verona airport terminals with a Venezia Airport wayfinding kiosk, Gruppo SAVE network
Gruppo SAVE Airports Deploy ViaDirect Wayfinding

Gruppo SAVE Airports Deploy ViaDirect Wayfinding

When Gruppo SAVE needed a unified wayfinding strategy across its three airports ahead of the Milano Cortina 2026 Winter Olympics,…
Interactive wayfinding kiosk at Venice Marco Polo Airport displaying a 3D terminal map, helping passengers navigate arrivals, departures, services, and facilities.
Venice Airport Marco Polo goes digital with real-time wayfinding

Venice Airport Marco Polo goes digital with real-time wayfinding

As Venice Marco Polo Airport prepares for the increased passenger traffic expected during the Milano Cortina 2026 Winter Olympics, Gruppo…
Learn how hospitals have improved patient and visitor experiences by simplifying complex routes with our digital wayfinding solutions.
Bornes interactives d’orientation et plan 3D à l’Hôpital Universitaire International Mohammed VI de Rabat.
HUIM6 in Rabat: Improving the Patient Journey Through Interactive Wayfinding

HUIM6 in Rabat: Improving the Patient Journey Through Interactive Wayfinding

Discover how HUIM6 in Rabat improves the patient journey with 15 interactive kiosks, a 3D map, and a mobile wayfinding…
Interactive mobile map of Hôpital Marie Lannelongue displayed on a smartphone, with the hospital building in the background.
Hôpital Marie Lannelongue expands digital wayfinding with a mobile solution

Hôpital Marie Lannelongue expands digital wayfinding with a mobile solution

Hôpital Marie Lannelongue, a leading cardiothoracic and vascular surgery center near Paris, has chosen ViaDirect Mobile to improve patient and…
Exterior view of the Gustave Roussy Institute hospital in Villejuif, France, showcasing the modern, expansive 70-hectare campus designed to improve patient and visitor experience.
When every second counts: how Gustave Roussy Institute guides its patients with ViaDirect

When every second counts: how Gustave Roussy Institute guides its patients with ViaDirect

The Gustave Roussy Institute has enhanced the navigation experience for patients and visitors across its vast campus by implementing ViaDirect’s…
Find out how corporate offices have optimized employee and visitor flow with efficient digital navigation and space management.
Multiple multi-touch wayfinding kiosks installed in Covéa’s Paris headquarters, displaying real-time information for employees and visitors.
Covéa’s Personalized Approach to Enhancing Employee and Visitor Experiences

Covéa’s Personalized Approach to Enhancing Employee and Visitor Experiences

Discover how ViaDirect helped Covéa transform its Paris headquarters with interactive kiosks, digital wayfinding, real-time information, and customized communication services…
Mapletree Business City - A modern, bustling business hub with office spaces, retail areas, and recreational facilities in Singapore.
Frictionless digital wayfinding: ViaDirect transforms Mapletree Business City in Singapore

Frictionless digital wayfinding: ViaDirect transforms Mapletree Business City in Singapore

ViaDirect announced the successful completion of its digital wayfinding installation at Mapletree Business City (MBC) in Singapore, marking the company’s…
Elevating the Visitor Experience at Perennial Business City with ViaDirect

Elevating the Visitor Experience at Perennial Business City with ViaDirect

At the heart of Singapore’s business district, Perennial Business City is redefining visitor navigation with ViaDirect. From interactive kiosks to…
Explore how large, complex buildings have made navigation simple and accessible, enhancing both visitor and operational efficiency.
Panoramic view of Futuroscope theme park with futuristic architecture and attractions, showcasing its expansive layout.
Enhancing the visitor experience at one of France’s leading theme parks: Futuroscope

Enhancing the visitor experience at one of France’s leading theme parks: Futuroscope

A futuristic theme park in France, combines innovative attractions with cutting-edge technology to offer a seamless visitor experience.
Entrada de PERUMIN 37 Convención Minera en Arequipa con visitantes y stands del evento al fondo.
How ViaDirect optimized wayfinding at PERUMIN 37 Mining Convention

How ViaDirect optimized wayfinding at PERUMIN 37 Mining Convention

ViaDirect supported PERUMIN 37 Mining Convention with a comprehensive digital wayfinding solution designed to enhance the experience of thousands of…
A smartphone displaying EDHEC Business School’s interactive campus map, illustrating mobile wayfinding and digital navigation across a large university campus.
ViaDirect equips EDHEC Business School with a next generation mobile campus map

ViaDirect equips EDHEC Business School with a next generation mobile campus map

ViaDirect partnered with EDHEC Business School to deploy a mobile first wayfinding platform at its Lille campus, simplifying navigation across…

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Across the world

installations
offices
installations
offices
more than

3

million users
more than

210

installations
in

35

countries