Sandton City Shopping Centre is transforming the way visitors explore and enjoy its space. With the recent installation of interactive kiosks and a mobile map, navigating the centre has never been easier. Thanks to ViaDirect’s advanced wayfinding solutions, getting around and shopping in this iconic mall is now more efficient and enjoyable for all visitors.
The First in South Africa to Implement Innovative Wayfinding Solutions
Sandton City is the first shopping centre in South Africa to introduce ViaDirect’s customised wayfinding software. This innovative solution significantly improves customer comfort by offering visitors a seamless navigation experience. Whether you’re browsing luxury shops, enjoying a meal, or catching a movie, you’ll now enjoy a smoother and faster journey through the centre.
How to Navigate with Ease
Visitors can now easily explore all four floors of the shopping centre thanks to two interactive kiosks powered by ViaDirect’s wayfinding software, along with a handy mobile map. These user-friendly features allow you to find directions to stores, restaurants, cinemas, and promotions effortlessly.
- Interactive Kiosks: Located throughout the centre, these kiosks provide detailed maps and real-time information, helping visitors plan their journey and discover special offers.
- Mobile Map: For ultimate convenience, visitors can use their smartphones to access the mobile map. Simply scan the QR code to view the layout and select your desired route.
These solutions help visitors save time, making it easy for them to navigate the shopping centre efficiently, allowing for a more pleasant and productive experience.
Key Benefits of Our Wayfinding Solutions
By adopting ViaDirect’s wayfinding system, Sandton City achieves several key benefits that enhance both customer experience and operational efficiency:
- Real-Time Updates: Easily update maps and information, keeping visitors informed with the latest details on promotions, store changes, and more.
- Time Savings: Reduce the time visitors spend searching for destinations, creating a more positive experience and building a better reputation for your establishment.
- Adaptation to New Technologies: Stay ahead with cutting-edge navigation tools, enhancing customer satisfaction.
- Optimised Space Use: Ensure smooth traffic flow across the shopping centre, maximising the use of space and improving accessibility.
- Increased Visitor Loyalty: Make a lasting impression by offering a seamless, enjoyable experience that encourages repeat visits.
Visual Library for Easy Access
To enhance your navigation experience, Sandton City has also placed QR code visuals in key locations around the shopping centre. These visuals—available on stickers, floor stickers, and wall posters—make it simple to scan and find your way, ensuring that no matter where you are, you can easily access the mobile map.
About Sandton City Shopping Centre
Located in the heart of South Africa’s financial hub, Sandton City is the premier shopping destination on the African continent. With over 368 luxury brand stores, it is the epitome of world-class shopping, dining, and entertainment. Renowned for its commitment to innovation and excellence, Sandton City remains a leader in fashion, technology, and customer experience.
