Optimizing Patient and Visitor Experience
Memorial Bahçelievler, one of Turkey’s leading healthcare facilities, has partnered with ViaDirect to revolutionize the way patients and visitors navigate the hospital. Spanning an impressive 72,000 square meters, this vast medical complex includes 320 rooms, 15 operating theaters, and 135 clinics. With such a large layout, navigating the facility can be a challenge. ViaDirect’s innovative wayfinding solution is designed to guide individuals seamlessly throughout the hospital as well as tailored specifically for the hospital’s needs, ensuring a seamless experience for everyone who enters.
A Tailored Wayfinding Solution
To address the navigation challenges of this extensive hospital, ViaDirect has created a customized solution for Memorial Bahçelievler, the 11th hospital in the Memorial Health Care Group. This system enhances the patient and visitor experience by providing clear, easy-to-follow directions. Below are the key features of this advanced wayfinding solution:
Interactive 3D Map
Patients and visitors can now effortlessly locate departments, clinics, and services. The 3D map also provides directions and an itinerary sent via SMS, ensuring a smooth journey from one area to the next.
Personalized Itineraries
The wayfinding system generates customized routes to each destination within the hospital. This ensures that patients and visitors take the most efficient path to their appointments or other services.
Real-Time Information
ViaDirect’s system also offers real-time updates on hospital services, events, and amenities, helping users stay informed during their visit.
Convenient Appointment Scheduling
Through interactive kiosks, patients can easily schedule appointments, streamlining the process and reducing wait times.
Multilingual Support
To accommodate international patients and visitors, the system offers multilingual support, including Turkish, English, Arabic, and more, ensuring accessibility for all.
Enhancing Patient and Visitor Experience
By integrating ViaDirect’s cutting-edge wayfinding solution, Memorial Bahçelievler has significantly improved the patient and visitor experience. The streamlined navigation system not only reduces confusion but also boosts operational efficiency, ultimately increasing patient satisfaction.
ViaDirect’s Proven Track Record
ViaDirect has successfully deployed its innovative wayfinding solutions in numerous prestigious healthcare facilities worldwide, demonstrating a strong track record in enhancing hospital navigation. Some of the leading hospitals that have benefited from ViaDirect’s technology include:
- Institut Gustave Roussy, France
- APHP La Pitié Salpêtrière, France
- APHP Henri Mondor, France
- GRENOBLE University Hospital, France
- Mohammed VI University Hospital, Morocco
- Memorial Hospital, Turkey
- CHU BREST, France
- Hôpital Foch, France
- Rothschild Foundation, France
- APHP Bichat, France
Ready to Enhance Your Healthcare Facility?
ViaDirect is ready to help you transform your healthcare facility with its innovative wayfinding solutions. Contact us today to learn how we can improve navigation and enhance the patient experience at your facility.
