Memorial Bahçelievler, one of Turkey’s leading healthcare facilities, has partnered with ViaDirect, the global leader in digital wayfinding solutions, to transform the way patients and visitors navigate its hospital.
Spanning over 72,000 square meters with 320 rooms, 15 operating theaters, and 135 clinics, this vast medical complex delivers world-class healthcare but also poses significant navigation challenges. To simplify the journey and improve the patient experience, ViaDirect has deployed a customized digital hospital wayfinding system, designed specifically for Memorial Bahçelievler.
🎥 Discover the installation:
A Tailored Digital Wayfinding Solution for Memorial Bahçelievler Hospital
As the 11th hospital in the Memorial Health Care Group, Memorial Bahçelievler required an innovative orientation system to address its complex layout and high visitor flow. ViaDirect’s hospital wayfinding solution ensures smooth, stress-free navigation through advanced digital features:
🌐 Interactive 3D Map
Patients and visitors can easily find departments, clinics, and services through an interactive 3D map, available on kiosks. Directions and itineraries can also be sent directly via SMS for maximum convenience.
🧭 Personalized Itineraries
Each user receives a customized route to their exact destination, ensuring efficient circulation and minimizing delays to appointments.
📢 Real-Time Information
The system displays real-time updates about hospital services, events, and amenities, keeping patients and visitors informed during their stay.
📅 Convenient Appointment Scheduling
Through interactive kiosks, patients can book or confirm appointments quickly, reducing administrative wait times and optimizing hospital flow.
🌍 Multilingual Support
With a large number of international patients, the system supports multiple languages, including Turkish, English, Arabic, and more, ensuring accessibility for all visitors.
Enhancing Patient and Visitor Experience
By implementing ViaDirect’s digital wayfinding solution for hospitals, Memorial Bahçelievler has significantly improved both patient satisfaction and operational efficiency. Visitors experience less stress when moving through the facility, while staff benefit from smoother circulation and reduced demand for in-person guidance.
ViaDirect’s Proven Track Record
This project strengthens ViaDirect’s reputation as a trusted provider of digital orientation systems for healthcare facilities worldwide. Our solutions are already improving hospital navigation at prestigious institutions such as:
- Institut Gustave Roussy, France
- Arnault Tzanck Medical Institute (France)
- Gustave Roussy Institute (France)
- Hôpital Saint-Joseph (France)
Ready to Enhance Your Healthcare Facility?
At ViaDirect, we design advanced hospital wayfinding solutions that improve orientation, enhance the visitor journey, and optimize healthcare operations. Contact us today to learn how we can improve navigation and enhance the patient experience at your facility.
