Memorial Bahçelievler, one of Turkey’s most advanced healthcare facilities, has transformed the navigation experience within its hospital thanks to ViaDirect’s digital wayfinding solution.
Spanning 72,000 m², the facility includes 320 rooms, 15 operating theaters, and 135 clinics. However, such a large environment can make navigation challenging for patients and visitors.
To address this, the hospital implemented a tailored digital solution designed to deliver a smooth, intuitive, and stress-free experience from the moment visitors arrive.
🎥 Discover the installation:
A Tailored Digital Wayfinding Solution for Memorial Bahçelievler Hospital
To meet the site’s specific challenges, ViaDirect developed a customized solution for Memorial Bahçelievler, the 11th hospital of the Memorial Health Care Group.
As a result, users can easily access clear and accurate directions throughout the facility.
🌐 Interactive 3D Map
Patients and visitors can easily find departments, clinics, and services through an interactive 3D map, available on kiosks. Directions and itineraries can also be sent directly via SMS for maximum convenience.
🧭 Personalized Itineraries
Each user receives a customized route to their exact destination, ensuring efficient circulation and minimizing delays to appointments.
📢 Real-Time Information
The system displays real-time updates about hospital services, events, and amenities, keeping patients and visitors informed during their stay.
📅 Convenient Appointment Scheduling
Through interactive kiosks, patients can book or confirm appointments quickly, reducing administrative wait times and optimizing hospital flow.
🌍 Multilingual Support
With a large number of international patients, the system supports multiple languages, including Turkish, English, Arabic, and more, ensuring accessibility for all visitors.
Enhancing Patient and Visitor Experience
By implementing ViaDirect’s solution, Memorial Bahçelievler has significantly enhanced the overall patient and visitor experience.
On one hand, navigation becomes clearer and faster. On the other hand, the hospital improves operational efficiency. As a result, patient satisfaction increases.
ViaDirect’s Proven Track Record
ViaDirect has successfully deployed its solutions in leading healthcare facilities worldwide. Notable references include:
- Institut Gustave Roussy, France
- Arnault Tzanck Medical Institute (France)
- Gustave Roussy Institute (France)
- Hôpital Saint-Joseph (France)
Ready to Enhance Your Healthcare Facility?
At ViaDirect, we design advanced hospital wayfinding solutions that improve orientation, enhance the visitor journey, and optimize healthcare operations.
👉 Contact us today to learn how we can improve navigation and enhance the patient experience at your facility.
