In today’s fast-paced world, navigating large public spaces such as hospitals, airports, universities, shopping centers, or convention venues should be easy, inclusive, and stress-free. That’s why digital wayfinding has become essential. Clear and accessible navigation enhances the visitor experience and helps operators improve efficiency across their facilities.
At ViaDirect, we develop smart, multilingual, and intuitive solutions that make it easier for people to find their way while also supporting space management, cost reduction, and service improvement.
Why Navigation Matters in Complex Environments
Large venues often overwhelm visitors. Multiple levels, unfamiliar layouts, language barriers, and time constraints can make orientation a challenge.
An effective guidance system reduces confusion and stress for all types of users. It eases congestion, improves foot traffic flow, and minimizes the need for staff assistance. It also enhances accessibility for individuals with reduced mobility or cognitive differences while strengthening the perception and reputation of your facility.
And it’s not just about helping people get from point A to B. Intuitive navigation is part of the overall user experience. When visitors move confidently through your space, they’re more likely to feel safe, satisfied, and engaged.
The Value of Professional Wayfinding
Poor navigation can lead to real consequences:
- Missed appointments in hospitals
- Lost travelers in airports
- Frustrated users in public buildings
- Reduced engagement with services, shops, or events
ViaDirect’s wayfinding systems solve this by transforming complexity into clarity.
Backed by over a decade of experience in more than 400 locations across 30+ countries, we design and deploy solutions tailored to each space, combining functionality, aesthetics, and accessibility.
Explore ViaDirect’s Wayfinding Ecosystem
Backed by over a decade of experience and more than 400 installations across 30 countries, ViaDirect offers a flexible ecosystem tailored to your unique environment and users.
Interactive Kiosks
Strategically placed kiosks display 3D or 2D interactive maps that guide users step-by-step and offer useful information like schedules, store directories, or services nearby.
ViaDirect Mobile
Visitors can access the map and get directions directly on their smartphone, simply by scanning a QR code—no app download required. Ideal for hands-free, hygienic, and real-time guidance.
ViaDirect Web (iFrame Map Integration)
Embed our map into your official website so users can plan their visit in advance or consult it from home.
ViaDirect SDK (In-App Integration)
Integrate our wayfinding engine into your existing mobile app for a seamless, all-in-one user experience.
Each solution is multilingual, accessible, and customizable to your branding, layout, and audience.
Key Benefits of Investing in Wayfinding
✔️ Improved accessibility for all users including PRMs, elderly visitors, families, and people with cognitive or sensory differences
✔️ Reduced operational costs, thanks to less staff intervention
✔️ Better flow management in high-traffic zones
✔️ Data & analytics to track usage and optimize layouts
✔️ Enhanced experience and satisfaction, leading to repeat visits and stronger loyalty
✔️ Boosted sustainability with durable materials and digital-first systems
Create Spaces That Guide, Welcome, and Inspire
At ViaDirect, we believe every space should be easy to navigate for everyone. Our wayfinding solutions are designed to empower users, support operations, and enhance the experience from the very first step.
📩 Ready to make your public space smarter, safer, and more inclusive?
Let’s start a conversation about the best solution for your project.
