The Gustave Roussy Institute, a leading cancer center in Europe, has implemented ViaDirect’s interactive wayfinding solution to enhance the patient and visitor experience. Located in Villejuif, France, the institute’s vast 70-hectare campus can be challenging to navigate.
To address this, ViaDirect installed a Wally kiosk featuring a 32’’ touchscreen and a 55’’ digital signage screen. This user-friendly kiosk provides:
- Personalized Wayfinding: Directs patients and visitors to specific departments, clinics, and offices.
- Hospital News and Updates: Displays the latest information on events, research, and patient services.
- Transportation Information: Offers guidance on public transportation options and taxi services.
To further enhance the patient experience, the information displayed on the 55’’ screen is also transmitted to five digital signage screens located in the waiting areas.
ViaDirect’s VD Médical software, customized for the Gustave Roussy Institute, directs patients and visitors through the 17-story main building, ensuring a seamless experience. With a proven track record in healthcare wayfinding, ViaDirect’s solution has been successfully implemented in numerous hospitals, including the Pitié-Salpêtrière Hospital in Paris and the Rothschild Foundation.
The robust maintenance program ensures optimal performance of the wayfinding solution, with guaranteed incident handling within 48 hours and resolution within 24 hours.
By implementing this innovative solution, the Gustave Roussy Institute has significantly improved the patient and visitor experience, making navigation easier and more efficient for everyone, including individuals with disabilities. The intuitive interface and clear visual cues ensure a seamless experience.
