A Strategic Station at the Heart of European Tourism
Marne-La-Vallée Chessy Station, strategically located just minutes from Disneyland Paris, is undeniably a key transportation hub. It provides seamless connections to regional, national, and European destinations, playing a vital role in facilitating travel. Moreover, serving millions of tourists every year, the station plays a crucial role in connecting travelers between Marne-La-Vallée and Paris.
ViaDirect and Infinitus: A Partnership to Improve Passenger Satisfaction
With the goal of enhancing the overall passenger experience, ViaDirect joined forces with Infinitus, a European leader in outdoor kiosk production. Together, they launched an innovative project focused on improving wayfinding and providing efficient, user-friendly solutions at Marne-La-Vallée Chessy Station. By combining their expertise, this collaboration ensures that the station’s millions of annual passengers enjoy a smooth, intuitive, and comfortable journey.
The new touchscreen kiosks, designed by ViaDirect and produced by Infinitus, offer a comprehensive wayfinding and information system for all travelers. As a result, passengers benefit from an improved and more efficient station environment, with the information they need always within reach. This allows them to make the most of their journey.
Clear and Accessible Information for All Travelers
As part of the digital transformation of the station journey, Île‑de‑France Mobilités and Transdev selected ViaDirect to install two interactive kiosks. These kiosks serve as an essential resource, providing key travel information to the station’s 15 million passengers each year. As a result, travelers benefit from an enhanced experience supported by real-time information.
With just a few clicks, travelers can easily access:
- Station navigation: Explore the North and South stations, as well as the Disneyland Park area.
- Nearby transport services: Stay informed about connected transport options for greater convenience.
- Real-time schedules: Check live timetables to plan your journey and ensure on-time arrivals.
It is also important to highlight that the kiosks are fully accessible for passengers with reduced mobility (PRM), ensuring an inclusive travel experience for everyone.
A Strategic Travel Solution
Finally, this collaboration between ViaDirect and Infinitus has equipped Marne-La-Vallée Chessy Station with a high-performance digital solution that improves travel ease and passenger satisfaction. By providing clear, intuitive, and accessible information, ViaDirect continues to drive the transformation of public transport experiences, ensuring that every journey is smoother, more efficient, and stress-free for all passengers.
