Airport digital wayfinding is essential in today’s complex terminals. It reduces passenger stress, improves satisfaction, and enhances operational efficiency. In fact, airport digital wayfinding solutions help travelers move smoothly from check-in to boarding.
Zagreb Airport 🇭🇷
At one of Southeast Europe’s busiest airports, ViaDirect installed strategically positioned interactive kiosks to provide intuitive, multilingual guidance for both domestic and international passengers. Travelers can now locate boarding gates, services, and retail outlets more quickly and confidently. The project focused on simplifying navigation toward key touchpoints such as gates, shops, and services, reducing congestion and improving terminal flow.
The kiosks include accessible interfaces for passengers with reduced mobility, visual and tactile adaptations for visually impaired users, and features such as boarding pass scanners in selected terminal areas.
Jorge Chávez International Airport 🇵🇪
At Jorge Chávez International Airport, ViaDirect deployed digital wayfinding technology to create a smoother and more connected travel experience. The implementation focuses on helping passengers easily navigate from check-in and security areas to boarding gates, services, and commercial zones.
By providing real-time information and intuitive interactive maps, the solution improves orientation within the terminal while supporting operational efficiency. The system is designed to adapt to the airport’s infrastructure and brand identity, ensuring a seamless integration into the passenger journey.
José María Córdova International Airport 🇨🇴
At José María Córdova International Airport, which welcomes more than 13 million passengers annually, a ViaDirect digital wayfinding kiosk was installed to guide travelers throughout the main terminal.
The solution enables users to easily locate shops, boarding gates, restaurants, and services, while integrating visual communication spaces for institutional campaigns and service promotion.
The software design was customized to reflect the airport’s identity, enhancing both the interactive maps and overall user experience, contributing to a more efficient and pleasant passenger journey.
Halifax Stanfield International Airport 🇨🇦
Recently, Halifax Stanfield International Airport introduced digital wayfinding kiosks to improve terminal navigation.
These new digital stations provide interactive maps, clear routes, and a bilingual searchable directory, making navigation easier for both local and international passengers.
Users can also scan a QR code to transfer directions directly to their mobile devices, seamlessly connecting the physical and digital aspects of the travel experience.
A Smarter Airport Experience
These four implementations demonstrate how modern airports are adopting advanced digital solutions to support passengers from arrival through departure. ViaDirect’s solutions deliver:
- Multilingual and inclusive interfaces
- Real-time updated information
- QR code integration for mobile navigation
- Reduced congestion and lower pressure on information desks
Digital wayfinding is no longer just signage. It is a strategic tool that enhances passenger experience, strengthens operational efficiency, and enables airports to adapt quickly to changes in schedules, infrastructure, and traveler needs.
Toward a More Connected Future
With each installation, ViaDirect reaffirms its commitment to innovation and excellence in user experience. As airports face increasing challenges related to passenger flow and rising traveler expectations, digital solutions like those from ViaDirect become essential partners in creating more intuitive, accessible, and efficient terminals.
Would you like to discover how digital wayfinding can transform your airport or public venue? Contact us to explore a tailored solution for your project.
