Maximize Your Travel Time: Minimize Delays and Enjoy Shopping
Budapest Ferenc Liszt International Airport (BUD) serves around 16 million passengers annually. It connects travelers to 153 destinations across 49 countries, mainly in Europe, Africa, the Middle East, and North America. In 2020, the airport partnered with ViaDirect, a global leader in digital and interactive wayfinding solutions, to enhance the passenger experience with optimized digital wayfinding and real-time information. This marked ViaDirect’s first installation in Hungary.
Installation of Interactive Kiosks
The airport features two interactive kiosks (Lemurien model with 49-inch screens) strategically placed in the Airside area. These tall and highly visible kiosks attract the attention of travelers as they exit the duty-free zone. Each interactive kiosk includes a ticket scanner that provides instant access to flight information and clear directions to the boarding gates, making the visitor’s journey easier.
Better Time Management for Travelers
For passengers with more than 45 minutes before their flight, ViaDirect’s intelligent time management software suggests nearby shopping venues along their route. This allows travelers to relax and enjoy their time while accessing the information they need. It minimizes delays without sacrificing shopping opportunities.
Features of the Digital Wayfinding Software
The ViaDirect wayfinding software also includes several key features:
- Multi-Level 3D Map: Highlights all points of interest (POIs) within the airport.
- Real-Time Flight Information: Keeps passengers updated on their flight status.
- SMS Itinerary Sharing: Allows users to receive their itineraries via SMS for convenience.
- Security Alerts: Notifies travelers of routes that require passing through security.
- Multilingual User Interface: Available in Hungarian, English, Russian, and Chinese to serve a diverse audience.
An Optimized Travel Experience
With these innovative features, ViaDirect enhances the passenger experience at Budapest Ferenc Liszt International Airport. Travelers can easily navigate the airport and enjoy shopping without worrying about missing their flight.
If you’re interested in transforming the passenger experience at your airport, ViaDirect, your expert in digital wayfinding solutions, is here to help. Contact us today to discover how ViaDirect can revolutionize indoor wayfinding and improve information services for your travelers!
