A Smoother Patient Experience
The Gustave Roussy Institute, located in Villejuif, France, is one of Europe’s leading cancer centers. With its sprawling 70-hectare campus, navigating the institute’s vast facilities can be a challenge for both patients and visitors. To tackle this issue, the institute has implemented ViaDirect’s innovative interactive wayfinding solution, which significantly improves the overall experience.
User-Friendly Wayfinding with ViaDirect Kiosks
To provide a seamless navigation experience, ViaDirect installed Wally kiosks throughout the campus. These kiosks are equipped with a 32-inch touchscreen and a 55-inch digital signage screen. Together, they offer users an intuitive and easily accessible interface for personalized guidance.
Key Features of ViaDirect’s Wayfinding Solution
The interactive kiosks offer several important features that improve the patient and visitor experience:
- Personalized Wayfinding: Directs patients and visitors to specific departments, clinics, and offices.
- Hospital News and Updates: Displays the latest information on events, research, and patient services.
- Transportation Information: Offers guidance on public transportation options and taxi services.
Seamless Integration with Digital Signage
To further enhance the experience, the information displayed on the 55-inch touchscreen is also broadcast to five additional digital signage screens located in waiting areas. This ensures that patients and visitors have access to important updates, regardless of where they are within the facility.
VD Médical Software for Efficient Navigation
ViaDirect’s customized VD Médical software plays a key role in guiding patients and visitors through the institute’s main building, which spans 17 stories. The software ensures a smooth, efficient navigation experience, which is particularly beneficial in a large and complex hospital environment.
ViaDirect’s wayfinding solutions have been successfully implemented in several healthcare facilities around the world. Notably, the system has been deployed in 22 public hospitals in Paris, as well as the Mercy Hospital in Metz and the Rothschild Foundation. ViaDirect’s proven expertise in healthcare navigation makes it a trusted partner in medical environments.
Reliable Maintenance and Support
A robust maintenance program backs ViaDirect’s system, ensuring that the wayfinding solution performs optimally at all times. The program includes incident handling within 48 hours and resolution within 24 hours, guaranteeing minimal downtime and a consistently smooth user experience.
Improving Accessibility for All Users
By implementing ViaDirect’s interactive wayfinding solution, the Gustave Roussy Institute has significantly enhanced the patient and visitor experience. The solution makes navigation easier, more efficient, and accessible for all individuals, including those with disabilities. With its clear visual cues and intuitive interface, the system helps ensure that everyone can navigate the campus with confidence.
Transform Your Healthcare Facility with ViaDirect’s Wayfinding Solutions
If you are looking to enhance the navigation experience at your healthcare facility, ViaDirect’s interactive wayfinding solutions are the perfect choice. Contact us to learn more about how we can help you improve the patient and visitor experience at your institution.
