Futuroscope, is one of the largest and most popular theme parks in France with around 2 million visitors per year that specializes in high-tech attractions. As the park continued to grow in popularity, the need for a robust wayfinding solution became apparent.

To address this need, Futuroscope partnered with ViaDirect to implement a cutting-edge wayfinding solution. This system, consisting of 30 interactive kiosks and digital signage displays, provides real-time information, personalized itineraries, and interactive maps, ensuring visitors can effortlessly navigate the park’s complex layout and stay informed about showtimes, wait times, and other attractions.

This specific project included:

A total of 32 kiosks divided into:

• 26 outdoor kiosks
  • 17 vertical dynamic information totems equipped with 49’’ screens announcing attractions and in particular waiting times.
  • 6 digital maps of the park on 85‘’ screens, with an additional 49’’ screen displaying event information .
  • 2 i-Self orientation tables with 47’’ touchscreens 
  • 1 giant triptych comprising a large map displayed on an 85’‘ screen and 2 x 49’’ screens, an exclusive creation for Futuroscope 
• 6 Futuro Map indoor digital signage kiosks: placed inside the buildings.

The wayfinding kiosks offer a range of features, including interactive 2D maps of the park, slideshows of attractions and shows, lists of attractions categorized by theme and accessibility, detailed information on showtimes and durations, listings of services, shops, and restaurants, recommended routes tailored to individual needs (including accessibility), SMS notifications for itineraries, quick access to park services, and multilingual support in French, English, and Spanish.

To implement this innovative wayfinding solution, ViaDirect collaborated with a team of experts, including Dagobert (graphic design), Infinitus (furniture manufacturing), and TMM Communication (software and interactive interfaces).

Together, these partners designed and produced custom outdoor totems and dynamic animations tailored to Futuroscope’s unique needs. The installation and ongoing maintenance of the system were coordinated seamlessly between ViaDirect and TMM Communication.

This collaborative effort has resulted in a cutting-edge wayfinding solution that enhances the visitor experience at Futuroscope.

Ready to elevate your visitor experience? Contact ViaDirect today to learn how our innovative wayfinding solutions can transform your venue.