Espace Saint-Quentin, a large shopping center in Montigny-le-Bretonneux in the Île-de-France region, keeps reinventing itself. Covering 180,000 m² with around 130 fashion, health, beauty and restaurant brands, it welcomes names such as Carrefour, H&M, Father and Sons, IZAC, Starbucks and Burger King. The site is a true shopping village, with a covered gallery, a car park and a pedestrian street.
Behind this constant renewal is its property company, Altarea, which has invested in modernizing the floors, ceilings and aisles of the center. For the digital side of the visitor journey, Espace Saint-Quentin has relied on ViaDirect since 2021, and in 2025 the partnership went a step further with a complete kiosk renewal.
May 2021: The First Deployment
ViaDirect’s solution went live at Espace Saint-Quentin on May 27, 2021. The initial deployment combined interactive Gazelle kiosks, a mobile application and Visioglobe mapping.
The project aimed to bring the latest version of the ViaDirect software to the center while preserving its specific needs, starting with the use of loyalty cards. The wayfinding software included:
- Real-time wayfinding in a 3D environment with a multi-floor view
- A multitouch map of the shopping center
- Display of offers and news
- A web service connection for loyalty card data
- An animated user interface
- Integration of the Visioglobe map
- An interface in English and French
2025: A Full Kiosk Renewal
Four years later, the center and Altarea chose to renew the whole installation. The project kicked off around June and July 2025 and covered hardware, furniture and software.
Hardware and furniture
- Removal of the previous units
- Installation of 4 Gazelle kiosks with a transparent white mast, in landscape orientation
- Installation of a 32″ wall-mounted enclosure with a framed bezel at the reception desk, replacing the previous 40″ screen
Software and mapping
- A redesigned user interface.
- A transition from the Visioglobe map to ViaDirect’s own map on the kiosks.
- Deployment of the ViaDirect Mobile map, so visitors can take the same wayfinding experience to their phones.
A Partnership That Evolves with the Center
From the first Gazelle kiosks and mobile app in 2021 to a renewed fleet with ViaDirect’s own mapping in 2025, Espace Saint-Quentin shows what it means to keep a wayfinding solution in step with a shopping center that is constantly evolving. Visitors can find their way around a modern, optimized environment, which supports a strong customer experience.
Whether you manage a shopping mall, an airport, a hospital or a campus, the same approach applies: a wayfinding experience that grows with your site and works on every screen, from interactive kiosks to your visitors’ phones.
Ready to Upgrade Your Wayfinding?
Is your kiosk fleet aging, or are you planning a renovation? Our team can help you define the right solution for your venue, from new kiosks to a mobile and web map. Contact the ViaDirect team to discuss your project and request a personalized demo.
